



-
Level:
Pre-Intermediate -
Estimated classroom time:
60 min
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Access:
premium
What you get
A practical, real-life ESL workbook designed to help learners confidently handle hotel bookings and travel-related conversations in English.
This lesson follows a realistic hotel reservation scenario – from the first phone call to expressing preferences and confirming details. Students practice both sides of the interaction: as a guest making requests and as a receptionist providing professional service.
The vocabulary section equips students with practical hospitality and travel language used in real booking conversations. Learners work with essential expressions such as check-in date, check-out date, king-size bed, dedicated workspace, suite, adjoining rooms, economical room, in-room equipment, fitness facilities, and common request structures like I’d like…, If possible, I prefer…, and Would you prefer…?
The focus is on helping students express needs clearly, ask for specific requirements, respond professionally, and sound polite and structured in service-related interactions. By the end of the lesson, learners can manage hotel reservations smoothly and communicate preferences with confidence.
This workbook is highly interactive and built around realistic, service-based communication.
You’ll find:
✅ A hotel trivia challenge to activate travel knowledge
✅ Guided speaking tasks using structured discussion cards
✅ A listening activity based on a business trip hotel booking
✅ Phrase-matching and role identification exercises
✅ Functional language breakdown (requests, confirmations, preferences)
✅ Structured receptionist–guest role-play scenarios
✅ Vocabulary expansion for amenities, room types, and family or business needs
✅ Pronunciation practice to improve clarity and fluency
The result is a practical, conversation-driven lesson that builds confidence in real-world travel situations helping learners sound clear, polite, and professional when booking accommodation in English.
